Kept By Support
For app support, bug reports, privacy questions, feedback, or feature requests, contact:
Kept By, LLC
Email: [email protected]
Kept By is a personal keepsake archive app for iPhone.
Report a problem
If something is not working as expected, email [email protected] and include the iPhone model, iOS version, and a short description of what happened.
In the app, you can also use Me → Report a problem. You choose whether to include diagnostics. Diagnostics are designed to help troubleshoot app behavior without including keepsake photos, card text, sender names, notes, collection names, addresses, or image filenames.
Privacy questions
For general privacy questions, support can help. For formal privacy requests, email [email protected].